Operating During the Pandemic
Tanner Laverty / August 6, 2020
The COVID-19 pandemic has posed difficulties for businesses and individuals that none of us could have ever fathomed prior to the last few months, and though access to many services is still limited in these unprecedented times, Laverty Chacón is excited to share some promising news.
Although both our San Jose, CA and Sacramento, CA offices are still abiding by shelter-in-place orders, we’re equipped to continue business as normal, providing uninterrupted property management services while adhering to the proper safety guidelines. Our ability to continue our work despite continued restrictions is due in part to the use of advanced technology that our team utilizes daily. We are able to continue managing our properties and offer a wide range of services.
We Provide 24/7 Customer Service During COVID-19 Restrictions
Now more than ever, we understand how important it is to know that someone is there for you. We also understand that issues don’t abide by a schedule, so there’s a chance they won’t always occur during normal business hours. That’s why responsive customer service is a vital component of our property management & brokerage company. Our team is comprised of dedicated, professional staff that offers 24/7 coverage, even as California residents shelter-in-place. Being happy at home has never been more important, and we’ve seen outstanding tenant satisfaction, preservation of assets, and lower asset losses as a result of the exceptional customer service our team provides, even in the midst of a pandemic.
We Develop Property Maintenance and Vendor Management Procedures to Cut Costs
The unfortunate reality is that when management or operational issues get out of hand, there can be harsh consequences. Coronavirus restrictions have only made it more difficult to effectively curb these issues. At Laverty Chacón, we understand the importance of minimizing costs during this financially turbulent time. Our team works hard to control expenses by utilizing developed asset management and property maintenance procedures—this results in reduced vacancies, reduced operational expenses, and increased revenue.
We Safely Tend to Tenant Management and Lease Administration
Many property owners feel overwhelmed at the prospect of handling tenant relations, including lease administration and maintenance requests during California’s shelter-in-place order. Fortunately, COVID-19 restrictions haven’t fundamentally changed the way that Laverty Chacón maintains our outstanding relationships with tenants. Thanks to established practices, we are able to safely interact with tenants, responding quickly to their needs.
We Maintain Accurate Bookkeeping and Reporting
Proper bookkeeping is the economic foundation of any asset, and it’s particularly vital during these uncertain times. We provide detailed monthly and custom reports to give our clients the necessary information to create reasonable budgets and make sound decisions. Our expert local AP, AR, and expanded bookkeeping and reporting services for clients allow us to build trust and set clients up for long-term success, Coronavirus or not.
We Attend to Project Management with Great Detail
Our project managers are prepared to oversee any aspect of a project with the same level of care and attention as they were able to provide prior to shelter-in-place. With construction restrictions lifted, our construction management services are running at full capacity. We fully grasp the risks involved, and we understand the importance of cost-effective project management in the current economic climate. Allow us to oversee your property-related project so you can focus on keeping your loved ones safe and healthy.
Many services are simply unavailable in the wake of Coronavirus and the shelter-in-place orders aimed at controlling its spread; fortunately for our clients in San Jose and Sacramento, Laverty Chacón has adopted forward-thinking practices to allow us to operate effectively even in these unusual times. Call us today to learn how the professional team at Laverty Chacón can help you weather through this time more effectively.
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